The Engine Room of Your Service Delivery
The Manage stage is where the rubber meets the road in the Services Value Chain.
This is where detailed project plans are developed, resources are allocated, tasks are assigned, and progress is meticulously tracked. By effectively managing your projects you are setting the stage for on-time, on-budget delivery, and ultimately, satisfied customers.
Why is Effective Management Critical?
- Maximising Project Profitability: Effective project management ensures projects are delivered within budget, mitigating financial risks and maximizing profitability
- Enhancing Client Satisfaction: Meeting deadlines and exceeding expectations through efficient project management leads to improved client relationships.
- Boosting Team Productivity: Streamlined processes and clear task assignments empower teams to work efficiently and effectively.
- Data-Driven Decision Making: Comprehensive reporting provides valuable insights into project performance, resource utilization, and financial health, enabling informed decisions.
- Gaining a Competitive Edge: Implementing robust project management practices positions your business as a reliable and efficient service provider, giving you a competitive edge in the market.
Key Activities in the Manage Stage
Baseline Planning
Laying a Solid Foundation for Project Success
- Define clear project scope and objectives, setting realistic expectations from the outset.
- Develop a detailed project plan outlining tasks, dependencies, timelines, and milestones.
- Establish a communication plan to keep stakeholders informed and engaged.
Plan Updates
Keeping Projects on Track Amidst Evolving Needs.
- Define clear project scope and objectives, setting realistic expectations from the outset.
- Develop a detailed project plan outlining tasks, dependencies, timelines, and milestones.
- Establish a communication plan to keep stakeholders informed and engaged.
Task Assignment
Empowering Your Team for Optimal Performance.
- Assign tasks to team members based on their skills, availability, and expertise.
- Ensure clear understanding of task expectations, deadlines, and reporting requirements.
- Utilize a PSA solution to automate task assignment and tracking, freeing up time for value-adding activities.
Milestone Tracking
Monitoring Progress and Ensuring Timely Delivery.
- Establish key milestones throughout the project lifecycle to measure progress and identify potential delays.
- Implement tools and processes for tracking milestone completion and proactively addressing any slippage.
- Leverage PSA software to provide real-time visibility into project status and facilitate data-driven decision making.
Project Accounting
Maintaining Financial Control and Transparency.
- Implement robust project accounting practices to track costs, revenues, and profitability.
- Utilize a PSA solution to automate time and expense tracking, ensuring accurate billing and minimizing revenue leakage.
- Generate regular financial reports to monitor project performance against budget and identify areas for improvement.
Don't let your projects drift off course.
Take control of your service delivery with effective project management practices and the right tools. Contact us today to learn how our Professional Services Automation solutions can empower your team to deliver exceptional results.
Exceleris specializes in ERP, CRM, PSA and EPM digital transformations on the Salesforce platform
For our PSA and ERP offerings we have specialized on the #1 customer centric platform, Salesforce. We don’t believe in any singular application above the rest. It’s important that we remain system agnostic, as this is how we ensure we’re delivering the best to you, our customers. Our team will always look at your business requirements and goals before we make a recommendation.
For our EPM and FP&A offerings we have a wide array of applications to suit your businesses needs. Some work extremely well with Salesforce (with embedded interfaces) and some others are lower tiered standalone products.
It's our people that make Exceleris Consulting
It’s not just the platforms we work with and the tools we use and provide you with that drive efficiency in your organization. It’s the expertize, innovation, and continuous drive of our team. Our people make Exceleris Consulting what it is – from the efficiencies we create in your organization to the service and support you receive throughout the process.
We think you'll appreciate our people just as much as we do.
To learn more about the Services Value Chain and speak with business people growing Services Businesses today... Connect with us using the Contact Form below.
Services-based business, like many other businesses have a number of moving parts that are sometimes a struggle to keep on top of. Exceleris works with a number of Services-based businesses and supports these businesses by listening, considering options and helping you choose options that move your business forward. Each member of our team has worked in a business and understands the dynamics that are at play. We’re qualified accountants with a passion for helping businesses grow through the application of business platforms and technology. All it takes is one good idea to make a big difference, to help you get unstuck. Try us out. Get your obligation free consultation and let us know what’s happening.
